Replay media Catcher 5 Debug Info

I will need "debug" logging information. Here is the general procedure.


1) Make sure Replay Media Capture (RMC) is not running.

2) Close e-mail clients, IM, and other programs that use the internet. Close
all browser windows except for one.

3) Open Replay Media Catcher but DO NOT start monitoring yet. The start/stop
switch should be green and say START.

4) Go to the Help menu in RMC. Choose About. Click the Support tab. Click on
the Debug Mode checkbox. Click the OK button.

5) Start recording in RMC by pressing the green START switch (the switch
will turn red and now say STOP).

6) Go back to your browser, enter the following address:

http://www.youtube.com/watch?v=2kdpj1lpodA

and hit Return key to start loading the video.


When RMC is finished (either by completing the download or by error) or
after 1 minute if nothing is being picked up by RMC...


7) Close your browser window.

8) Back in RMC, stop monitoring by pressing the red STOP switch.

9) Click on Help in the menu, select About, click the Support tab, and click
the "Email logs to support" link.

10) The zipped logs will be placed on your Desktop. Please send that zipped
file to Applian tech support.



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Replay Media Catcher 5 Basic / Advanced mode

Functionally, there is no significant difference in the view modes. The
basic mode presents the interface as thumbnails with limited tabs at the top
(just Library, Guide, and Schedule). The advanced view will show all the
available tabs (Library, internet, Audio, History, Guide, and Schedule) as
well as the Media Folder navigation on the left.



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Replay AV 8 users & more

All existing Replay Radio and Replay AV and Suite owners are able to upgrade
to Replay Radio 9 for $9.95 directly on our upgrade page here:
http://applian.com/upgrade?utm_source=tom&utm_medium=support
If someone upgrades to the Suite, they get Replay Radio included for the
first year. The regular $9.95 subscription offer would apply after that 1st
year is up.



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Windows 8 Secure boot

Windows 8.1 has new security "features" which will interfere with the Audio
Driver in RM6 as well as Replay Media Catcher 5 and Replay Radio 9. For all,
Secure Boot needs to be turned off in the BIOS in order to pull audio out of
programs. I am unsure if this is possible to do using your screen reading
programs.

Petro's suggestion of using a second USB sound card might get around the
issue, but this is not something that we test at Applian. You might need
whoever sold you the computer to disable Secure Boot in the BIOS.


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Before installing Replay Media Catcher 5.0.1.54

Run RMc 5

Press enter on Library control on main user interface of RMC to make it the active control.

Press alt+l to open the Library menu.

Choose Settings

Or do a alt+L+s to jump right into the settings properties.

The Library tab sheet should be active.

With JAWS you will hear it read as Library checked. This informs you that it is active.

If another tab is checked then right or left arrow until you hear Library and press your enter key to make the Library tab sheet active.

Press shift+tab a few times and choose the Defaults button with your enter key.

Choose Ok.

RMC 5 will ask you if you are sure.

Choose OK or yes.

RMC will close and then restart.

Close RMC now. Should not be running.

Download the new version.

Run the new version.

Replay media Catcher 5.0.1.54

Replay Media Catcher 5.01.54

‎Today, ‎June ‎12, ‎2014, ‏‎2 hours ago | debbie

• Improved HDS and UHS muxing of AAC/AVC.
• Added grooveshark as secure HTTP stream after recent changes with site.
• Added several new domains to ad blocker.
• Improvements to SSL scanner.
• Added detection support for HDS manifests streamed with binary/octet-stream content-types.

If updating from a previous version it is recommended to click the Defaults button in Settings.

Blog: Let’s Talk About Replay Media Catcher and HTTPS

Let's Talk About Replay Media Catcher and HTTPS
‎Yesterday, ‎May ‎16, ‎2014, ‏‎2:05:10 PM | debbie

Keeping up with the constant changes in streaming protocols is just the job for Replay Media Catcher's Engineers. They like a challenge and frequently whip up very smart solutions to very tough problems. If you've installed the most recent version of Replay Media Catcher, you'll see that we've made some great improvements. And if you like to download streams from YouTube, then you've likely seen the new prompt to install a CA certificate. So what's that all about? Have no fear! We're here to break it down for you. Let's get nerdy, shall we?

YouTube and some other sites now stream their media over an HTTPS connection by default. So what is HTTPS? Hyper Text Transfer Protocol Secure is the secure version of http. Typically used when a secure connection is necessary. Like for ecommerce transactions and such. When you connect to a website that is using HTTPS, the session is encrypted with a Digital Certificate.

Let's first look at how Replay Media Catcher downloads, then we'll explain how installing the CA Certificate helps it to do it's job better. When you switch on Replay Media Catcher, it starts sniffing the network traffic. Looking for media to download. As you come across streaming video or music, Replay Media Catcher decodes that network traffic and if it understands what it is seeing on the network, it tries to detect and download the media based on intelligence we've written for that protocol. Pretty slick, right? That's how Replay Media Catcher can download so much more without browser plugins. It simply does not need them. It only listens to the network.

Let's say you've switched on Replay Media Catcher's monitoring and you're happily browsing along and decide to download the latest viral video on YouTube. Remember we said that YouTube is now streaming their media over an HTTPS connection.. SSL is the standard security technology for establishing an encrypted link between a web server and a browser. When you see HTTPS in the URL, you are using the SSL/TLS protocol to speak to that website. Replay Media Catcher will then not understand that traffic and disregard it. That sounds like bad news, right? Nope! Read on…

If you're running Replay Media Catcher version 5.0.1.46 or later, you'll notice a new prompt when it first sees media from a site that is streaming over HTTPS. This prompt explains that in order for Replay Media Catcher to scan for media that is streamed over HTTPS, a CA certificate is required to be created. A CA (Certificate Authority) is an authority in a network that issues and manages security credentials.

You can choose to allow HTTPS scanning or not. If you choose no, Replay Media Catcher will ignore any HTTPS streaming and you'll be sad. That breaks my heart. Say YES!

If you choose YES, (and we recommend you do) then Windows will prompt you to install the CA certificate. Windows presents you with this:

The title of the window says "Security Warning". Yeah, well…it's not a problem. Windows is just letting you know that a certificate is about to be installed. Windows says that it cannot validate the certificate as actually being from Replay Media Catcher, but have no fear. We have created a certificate called Replay Media Catcher 5 SSL Scanner Root. Essentially, it allows Replay Media Catcher to scan HTTPS traffic like that being served by YouTube for downloadable media. It is absolutely safe. And you are not putting yourself or your computer in any danger by installing it.

Don't miss out on all the great streaming goodness that Replay Media Catcher can download. It's waaay smarter than any other streaming media downloader. Guaranteed!

Don't hesitate to contact us with any questions!

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